A chinchilla is a clean, curious, shy, yet very agile animal that responds well to affection and a soft voice. They are not aggressive by nature and are very trusting to a slow steady hand. As with any animal, avoid sudden changes, loud noises, and be consistent. You both will enjoy daily playtime and achieve the pet you always wanted. As with any rodent, when you are not in the room with them ... Put them away in their cage for safety.